From Chalkboards to Ones and Zeros
Summary
I grew up seeing the difference they made in the world and by the time I entered my first year of college, I knew one thing quite clear. So, it was important that I not only understood every facet of the system and its use in the field, but that I could quickly identify what aspect of the platform a user was reaching out to me about. Talking to medical professionals everyday taught me a lot about the sacrifices those individuals make in the field. By the summer of 2019, my time as a Solution Center Agent had provided me with a thorough understanding of not just how the Datatrak platform worked, but how it functioned in the field. The training to be an educator, the knowledge acquired as a Solution Center Agent, the wisdom of a special man; all reside within the little pouches and folds of my life’s little backpack, that my grandfather spoke of many years ago.