What is the Purpose of A Procedure Manual?
Summary
Objectives, on the other hand, are about quantifying and measuring your key performance indicators (KPI). For any of your business processes, you must have clear targets of performance that roll up to your measurable objectives. Individual business policies and appropriate standard operating procedures (SOP) outline steps for achieving your company’s objectives in your company’s style and format. A business policy is a definite course or method of action to guide and determine decisions; a guide to decision making under a given set of circumstances within the framework of corporate objectives, goals, and management philosophies. A business policy may also be referred to as: a business rule, management philosophy, company mission, company culture, “the way it’s done around here”, a standard, a principle, and even a procedure (although a policy is different than a procedure).
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