Talkdesk Raises $143M in Series C Funding

Funding Rounds

Summary

Talkdesk, Inc., a San Francisco, CA-based cloud contact center for innovative enterprises, raised $143m in Series C funding. In total, Talkdesk has raised $268m over its funding rounds. The company intends to use the funds to increase research and development spending and to invest in go-to-market, sales, marketing and channel development. Led by Tiago Paiva, chief executive officer, Talkdesk provides a cloud contact center used by over 1,800 innovative companies in 75 countries, including IBM, Acxiom, 2U, Trivago and Peloton. The company’s team consists of some of the world’s top authorities in the area of CCaaS and customer experience.

$ Funding

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Amount $143.0M Total raised
Date July 23, 2020 Announcement date
Investors - Lead investors
Company talkdesk.com Funded company

Classifications

industries
No industries detected
applications
Customer Service & Support

AskAI Classifications

Labels
Cloud Contact Center Software AI Customer Experience Platform SaaS

Linked Companies

Talkdesk
$100M to $250M