24/7 Medical Call Answering & Virtual Appointments Enable Healthcare Providers to See More Patients
Summary
To help healthcare professionals provide accessible patient care, WELLReceived is offering 100 minutes of medical call answering, including in-person or virtual appointment booking, free of charge for 2 months. Our distributed anywhere model helps keep your lines of communication open, and with integrated video conferencing tools, specialists can pivot to practicing remotely 24/7/365.” When healthcare professionals are unavailable, WELLReceived’s team of live medical receptionists will handle their calls. In addition to following custom call scripts, online medical receptionists will take HIPAA-compliant messages, answer webchats, and offer patients a choice of booking in-practice or virtual consultations. Additionally, WELLReceived offers automated appointment reminders via email or SMS, as well as outbound call outs from receptionists to patients. This enables healthcare teams to limit their office hours or stay at home entirely, while patients continue to hear a professional, compassionate voice over phone and chat.