Smartsheet and 451 Research Find IT Leaders Not Fully Equipped to Handle Post-Pandemic Requirements

▤ Summary

This “new work norm” is revealing the struggles many companies are facing due to technologies and apps that do not seamlessly integrate, or the use of a platform that requires IT support in order to run effectively. “As IT leaders think of how to remedy this in the long-term, many will invest in no-code collaboration tools that integrate with other widely used solutions to provide their employees with a single platform to get work done.” The survey also looked to identify some of the blockers that IT leaders feel are impeding workforce productivity and uncovered the following: “Whether its in no-code workflow automation, easier synthesis of data across different business systems by nontechnical users, new and more flexible digital workspace canvases, or other capabilities, one of the key consequences of the pandemic will be more empowerment at the edge of the workforce,” said Chris Marsh, a research director at 451 Research. “As businesses adjust to the impacts of the pandemic, having more employees more empowered than they traditionally have been to create increased agility across the long tail of their workforce processes will be critical to getting on the front foot.” Read more about how organizations that move to digitally immersive workspaces will thrive here. The survey was conducted by 451 Research among a sample of 800 U.S. workers at enterprise companies with 1,500+ full time employees and three or more office locations. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more.

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Smartsheet

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