TPx Taps 25-Year Telecom Veteran Ken McMahon as SVP of Customer Success
Summary
He will leverage many tools, including proactive engagement with customers as well as serving as their champion and liaison with other TPx organizations, such as marketing, product development, billing and technical support. Previously, McMahon spent seven years at CenturyLink where he held a number of senior-leadership roles in sales, field operations and capital investment, among others. “During my career I’ve led organizations in sales, operations, care and technical support, service delivery, customer success, marketing and more,” said McMahon. I believe that the combination of business management experience, transformation experience, desire to drive value for customers and my competitive fire will benefit TPx.” “I joined TPx because it has an excellent opportunity to accelerate growth with a large addressable market, great leadership, a strong product portfolio and a great partner in Siris Capital,” McMahon added. “This is a great opportunity and I want to be a part of the transformation to a best-in-class managed service provider.” In February 2020, TPx was acquired by Siris Capital LLC, a leading private equity firm focused on investing and driving value creation in technology and telecommunications companies.
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