Kibo Delivers Scalable Performance Through 800% Surge in Demand for AMMEX PPE
Summary
DALLAS--(BUSINESS WIRE)--Kibo, a leader in cloud commerce, successfully scaled ecommerce operations by 800% during a surge in COVID-19-related demand for AMMEX, a seller and distributor of medical and industrial grade disposable gloves. “Kibo’s ecommerce platform allowed us to do just that, even as our demand peaked up to 800% on our website.” AMMEX serves a wide variety of business customers that had largely ordered through sales teams and on the phone. We were also able to double the size of our internal ecommerce customer service team and train them on the Kibo platform within a single week to meet call-in order demand,” said Ghosn. Global clients like Office Depot, Taco Bell and Patagonia rely on Kibo to optimize across the web, mobile, search, in-store and across each and every fulfillment touchpoint for a truly end-to-end personalized commerce experience. Retailers can easily manage supply chain logistics, ecommerce and marketing personalization through one system, centralizing strategy, increasing agility and gaining valuable customer insights that maximizes return on investment.
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