7 Questions to Ask Before Accepting Drop-Ins During COVID-19

▤ Summary

Not only can they make social distancing more difficult, but they increase the chances that you’ll accidentally interact with someone who’s sick. To choose, ask yourself the following questions: In the U.S., the federal government’s approach to managing COVID-19 has been to put state and local governments in charge. Customers will feel cheated if they’re denied entry because someone off the street stole their time slot. If your customers are religious about making appointments, there’s no reason to take the risk of letting random people in. Proactively informing people of your policy doesn’t take much time, and it’s important for a sticky customer experience.

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