Vocera Webinar Showcases Strategies to Improve Patient and Care Team Safety
Summary
“Hands-free communication has been a game changer for us,” said Deanna Parker, MBA, MHA, BSN, assistant vice president of emergency services at HMH. The strategic approach to deployment and training was executed so well that within four months, patient satisfaction scores and left without being seen (LWBS) rates showed significant improvements. Parker will share her team’s best practices before and during the COVID-19 crisis as the ED redesigned clinical workflows and began using the Vocera Badge under personal protective equipment (PPE) to triage and care for patients quickly and safely. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience. Vocera solutions make mobile workers safer and more effective by enabling them to connect instantly with other people and access resources or information quickly.