Transformational Business Leader James D. White Joins Medallia Board of Directors
Summary
“Over my 30-years as a CEO and operating executive, I have realized the importance of experience and loyalty as a growth engine for brands. I am excited to join Medallia’s board to support the company as they extend their leadership in helping brands reap the transformational benefits of experience management,” said James D. White. Mr. White has a proven track record of leading some of the world’s most iconic brands through transformation and on to growth. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.
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