Workflow Woes: How Paralegals Can Create and Maintain Effective eDiscovery Processes
Summary
Workflow Woes: How Paralegals Can Create and Maintain Effective eDiscovery Processes I have heard stories from paralegals about the challenges they face in trying to establish effective and repeatable workflows at their firms around Electronically Stored Information (ESI) and moving it through the discovery process. Hopefully by now, in 2020, litigation support teams understand how to leverage technology to save time, ensure accuracy, and pass on savings to their clients, even when working with a combination of ESI and hard copy documents (read this excellent Case Study with Whitney Farrell at PPS&C on how they were able to do exactly that); but it still raises the issue of workflows not being regularly reviewed or even created in the first place. On a recent Ipro webinar about creating workflows, a poll showed that a majority of the audience were working on a case-by-case basis when it came to process. Brittany Thaler is an expert on eDiscovery workflows: she worked as a paralegal for 13 years, taught in Everest College’s paralegal training program, and is currently on the Ipro training team. From this you can get input from everyone involved – paralegals, litigation support, and attorneys – so that you can build repeatable processes that don’t require your team to reinvent the wheel with each case, but instead ensure accurate and efficient outcomes each time.
