Customer Engagement: Acquire Raises $6.4M Series A To Unify Communications
Summary
Acquire’s customer engagement platform lets businesses integrate and manage their communication tools, such as Salesforce, Slack, Facebook and Twitter, into one real-time omnichannel view. “One of the most common things customers are asked to repeat why they are calling because the agents don’t yet have that information in front of them,” Acquire co-founder and COO Amritpal Dhangal told Crunchbase News. This now brings context.” The San Francisco-based company on Thursday announced it secured a fresh round of funding to expand its platform. In addition to its San Francisco headquarters, Acquire has offices in Boston, the United Kingdom and India. It currently supports hundreds of companies around the world, such as Audi, Elevate and the U.S. Air Force, and is seeing more mid-market and enterprise clients signing on, he added.
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