SSKB Process Digitization and Glasses of Coke at Restaurants are the Same Thing – Sort Of...
Summary
For those that cannot remember a time pre-lock down and may have forgotten: restaurants are these places that serve food, someone asks what you want, and you sit at a table and eat. As we walked from the front desk to our table with our maître d, William and I discussed how thirsty we were, and what we wanted to drink. I am a committee member for the Icon Body Corporate, and I love the SSKB term deposit platform. It identifies a client with a need (excess funds in a maturing term deposit), and the email about renewal arrives at just the right time. We are going to identify and anticipate a need (even before the client realizes), and suggest a frictionless solution, which is easy to achieve by clicking a button, all automatically and with perfect documentation.