Importance of Getting Feedback When Going Through Change
Summary
For example, a catering equipment business may be thinking of ceasing production of catalogues and no longer sending them to customers. Feedback from employees when going through change is the key to understanding how your plans may affect morale, productivity and performance. If you know that your staff love their team but feel you pay below the market value, then unless you’re going to rectify it, you have to be careful about how you’re seen to be spending your budget. Implementing costly changes (such as hiring more senior managers on big salaries) could affect the morale of your lower level staff who feel they are being undervalued. Similarly, if you don’t take the time to understand their day-to-day roles, you may make changes that can have a big affect on the way they operate.
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