Should your business be using Microsoft Teams as a Phone System?

▤ Summary

After the coronavirus outbreak, we’ve found that a huge number of businesses have embraced the use of Microsoft Teams and it has become the main way to communicate for many remote workers, reducing the need for phone calls and, ultimately, working as an internal phone system. If youre not already familiar with it, Teams is based in Microsofts Office 365 cloud platform, and is a one-stop shop for instant chat, team collaboration, audio and video meetings and document sharing. As Teams has become increasingly popular, many of our clients and other businesses have been asking the question, “Can it be used as a full phone system for both internal and external calls?” …and the answer is, yes it can! Microsoft Teams has evolved into a modern cloud-based telephony solution using Microsoft 365 Business Voice, which can effectively replace your traditional phone system. It’s worth noting that Teams is also highly competitive in functionality and cost when compared to other modern cloud-based phone systems.

▦ Linked Companies

Microsoft

$1B+