Avtex Acquires CPI Assets
Summary
“The acquisition of CPI’s contact center business provides Avtex with expanded technical talent, geographic reach and progressive client base. Avtex will continue to be aggressive to expand our capabilities around these solutions, even during these market conditions for the benefit of our clients.” The acquisition furthers the unified mission of providing and delivering industry-leading contact center consulting, data management and technology services to clients. It also enables Avtex to continue to provide customers with high levels of service and support while evangelizing Genesys and Microsoft technology solutions. We believe this strategic combination will broaden and deepen the customer experience outcomes we are so passionate about delivering.” Bringing this portion of the CPI business into the Avtex family allows both organizations to continue to help businesses drive better customer experiences through strategic planning and the innovative use of technology solutions. Avtex is recognized as a gold partner of both Microsoft and Genesys, leveraging their world class platforms as the foundation for customer engagements and digital transformation.