Fusionex Helps Nationwide Group of Companies Take Its Customer Experience to the Next Level
Summary
Renowned for its chain of 24-hour mini supermarkets, the client is a nationwide group of companies that encompasses an extensive network of industries and sectors, including food and beverage retail, ecommerce, hospitality, home furnishing, personal care and real estate development, among others. This endeavor will bring forth fresh value to the client’s customer engagement experience, introducing new ways of delivering personalized user interaction as well as a robust AI-powered targeted marketing engine. This cutting-edge platform makes it easier for the client to seize sales opportunities, realign digital strategies in response to changes in the market, and capture better upselling and cross-selling prospects to a more accurately targeted and receptive consumer base. It is our hope that through this initiative, the client will be able to deliver a more streamlined, holistic and rewarding digital experience to their end customers,” said Fusionex Group CEO Dato’ Seri Ivan Teh. Featured on Forbes, Bloomberg, Gartner, IDC, Forrester, Edison and Huffington Post, Fusionex is the largest Big Data Analytics company and market leader in ASEAN, bringing state-of-the-art, innovative and breakthrough data-driven platforms to its stable of clientele (including Fortune 500, FTSE companies, large conglomerates as well as a wide array of small and medium enterprises (SMEs)) that spans across the United States, Europe as well as Asia Pacific.