Motorola Solutions Adds Cloud-Based, Emergency Response Offerings to Its Command Center Software Suite

▤ Summary

These offerings provide emergency call handlers and the computer-aided dispatch (CAD) operators who dispatch 9-1-1 calls to police, fire and emergency medical services with the ability to streamline workflows and improve the monitoring and integrity of information in a secure government cloud environment, all while supporting the continuity of public safety operations. “ Our job is about seconds saving lives, and us saving seconds,” said Raymond Chiozza, Director of the Shelby County 9-1-1 District in Memphis, Tenn. “ We’ve been a Motorola Solutions’ VESTA® 9-1-1 customer for years, and its features have helped us to significantly reduce our call times, so when we were asked to participate in a focus group to develop the features and functionality of the company’s cloud-based Smart Transcription solution, we jumped at the chance to help shape the product. “ Our CommandCentral Cloud offerings represent the next evolution of public safety,” said Andrew Sinclair, Senior Vice President and General Manager, Software Enterprise, Motorola Solutions. With COVID-19, public safety agencies need the assurance of business continuity and flexibility enabled by the cloud, and we are providing that, along with new innovations such as transcription and disaster recovery as a service delivered only in the cloud, built on our experience partnering with first responders and built without compromise.” The CommandCentral software suite is the industry’s most integrated end-to-end mission-critical software solution for public safety that unifies data and streamlines workflows from call to case closure. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive.

▦ Linked Companies

Motorola Solutions

$10M to $25M