Gainsight Unveils The Gainsight Horizon Experience—A Simple, Intuitive and Beautiful Product Experience
Summary
SAN FRANCISCO--(BUSINESS WIRE)--Gainsight, the Customer Success company, announced today at their virtual Pulse conference, a complete transformation of the product experience across all current and future products —The Gainsight Horizon Experience. The simple, intuitive, and beautiful design system provides an efficiency boost and faster time-to-value making the powerful Gainsight platform even more critical for preventing churn and protecting your business right now. “Right now, every business has an increased sense of urgency and anxiety around churn and how they spend their time and resources—as the leaders in customer success, it’s our job to help manage that,” said Nick Mehta, CEO of Gainsight. Weve had a chance to play with the Experience Center beta and my team has been impressed by the products design and ease of use. Having our Gainsight solutions powered by the Horizon Experience is going to help with increasing adoption and improving onboarding of new users, which will ultimately save me time!” - Thuy Koo, Manager of Customer Success Operations, Glint, a part of LinkedIn Gainsight’s innovative technology helps companies prevent churn by identifying at-risk customers, creating systematic processes to mitigate concerns, and efficiently ramping up engagement efforts.
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