Proton Switches to Rimini Street Support for Its SAP Applications

▤ Summary

Once Proton made the switch to Rimini Street, the company was able to shift its resources and support savings into more strategic areas of the business, including the expansion of its manufacturing plant in Perak, Malaysia to enable increased production volumes. However, resources were tight with multiple projects happening at the same time, so we made the decision to switch to Rimini Street with input from the IT team, management and the ERP system’s users.” Proton uses its mission-critical SAP ECC 6.0 application for its sales and distribution and material management processes (SDMM), financial accounting and controlling (FICO), plant maintenance, auto industry solution (IS Auto), advanced planner and optimizer (APO), production planning, and HR and payroll solutions. Proton, like all Rimini Street clients, benefits from the company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Nearly 2,100 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

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