Anchorage Water & Wastewater Utility Deploys Infor Hansen 8

▤ Summary

“Anchorage Water & Wastewater Utility’s focus on meeting the needs of its customers and the ability to anticipate their future requirements will ultimately lead to greater citizen satisfaction,” said Bob Benstead, vice president, strategic planning, Infor Public Sector.The Utility collects water from two major surface watersheds, Eklutna Lake and Ship Creek, and several deep underground wells.About Infor Public Sector Infor Public Sector delivers a comprehensive suite of integrated, government-specific solutions that drive civic planning and permitting, citizen relationships, asset and work management, utility billing, and regulatory compliance monitoring to increase operational efficiency, citizen satisfaction, government accountability, and process transparency.A more robust solution, Hansen 8 Permitting virtually eliminates bottlenecks, meaning customers will now experience a simplified process, from application to receipt of water and wastewater permits, as the solution reduces the amount of time it takes to enter data and develop the final permit.“Anchorage Water & Wastewater Utility’s focus on meeting the needs of its customers and the ability to anticipate their future requirements will ultimately lead to greater citizen satisfaction,” said Bob Benstead, vice president, strategic planning, Infor Public Sector.AWWU has over 52,000 water customer accounts which equates to an approximate population base of 216,800 residents.The Utilitys three wastewater facilities serve approximately 52,500 residential, commercial and military accounts.About Infor Public SectorInfor Public Sector delivers a comprehensive suite of integrated, government-specific solutions that drive civic planning and permitting, citizen relationships, asset and work management, utility billing, and regulatory compliance monitoring to increase operational efficiency, citizen satisfaction, government accountability, and process transparency.

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