Three responses after a Ransomware attack
Summary
If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. Ransomware is a type of computer virus that kidnaps your data and holds it hostage for money. It has become increasingly common; attacking governments and all manner of business as well as non-for profit institutions. Because it steals the most important thing your contact center possesses. You have to be prepared ahead of time with a safe, segregated backup.
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