Mobilizing Field Service Workers Doesnt Always Mean Mobilizing Support
Summary
Company Overview Products & Services Contact Info & Offices Press Releases Clients Case Studies DataSplice LLC Press Release Receive press releases from DataSplice LLC: By Email RSS Feeds: Mobilizing Field Service Workers Doesnt Always Mean Mobilizing Support Making a switch to new support options have helped DataSplice provide superior onsite troubleshooting capabilities for handheld CMMS and field service maintenance software problems, even if the site is 2000 miles away.The switch to Live Meeting from a previous product has been a great success, according to Kat Pullen, Marketing Associate for the Rocky Mountain based firm.“And if a new person takes over the handling of a project, we can work with them online (using the desktop application share function) to see their settings, and quickly notice and correct many problems they may have.” She also notes that the time saved by not having to physically visit the facility has saved corporations thousands of dollars in downtime, not to mention consulting fees.While the setup is by far easier than any other handheld CMMS module on the market, its flexibility brings up many options that users may miss, and that’s where the demos come in for users of field service maintenance software.The switch to Live Meeting from a previous product has been a great success, according to Kat Pullen, Marketing Associate for the Rocky Mountain based firm.“And if a new person takes over the handling of a project, we can work with them online (using the desktop application share function) to see their settings, and quickly notice and correct many problems they may have.” She also notes that the time saved by not having to physically visit the facility has saved corporations thousands of dollars in downtime, not to mention consulting fees.More sales and training options are being looked into, which will nicely dovetail into their other support options, including archived educational videos, and an onsite certification training program for users and consultant that want to take their enterprise systems and CMMS mobile.For more information, please contact Jeff Gibson at 800.377.1974 ext 1734, email at real@datasplice.com or visit their website at http://www.datasplice.com__________________________________DataSplice provides mobile handheld technology for field service maintenance in the Oil and Gas, Utilities, Defense and Manufacturing industries, and is an alternative to MAXIMO® software mobile products.
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