Symend Closes $52 Million USD Round to Deliver on Its Mission to Digitally Transform the Engagement Experience for Financially At-Risk Customers
Summary
The company’s scientific research confirms that positively engaged customers are more apt to pay in full and to self-treat and, best of all, are more likely to stick with the provider or financial institution over the long run. Symend will be using the money raised to invest heavily in development of their digital engagement platform, expand into new verticals and geographies, and grow the team across Canadian and US operations. Not only are we developing a world-class platform, but I’m proud to say that we are applying the sciences to support our mission of creating positive social change,” added Tiffany Kaminsky, Co-Founder and Chief Strategy Officer. We invested in this great founding team because we value their openness, tenacity, and ability to deliver solutions for this critical problem,” said Inovia Capital Partner Dennis Kavelman. Combining behavioral science with advanced AI, machine learning, and analytics capabilities, Symend’s engagement platform enables companies to develop positive, individualized treatment programs that result in higher cure rates and reduced costs while building relationships with customers and lifelong value for their brands.
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