RealPage Adds AI Chatbot to its 24/7 Virtual Leasing Office
Summary
RICHARDSON, Texas--(BUSINESS WIRE)--RealPage, Inc. (NASDAQ:RP), a leading global provider of software and data analytics to the real estate industry, has added an AI chatbot (click here to watch video) to its 24/7 Virtual Leasing Office. RealPage’s chatbot includes Augmented Intelligence, delivering the highest quality AI by automatically warm-transferring a prospect to a live Contact Center agent if the request is outside the chatbot’s scope of support. “It frees agents for high-value activities such as working directly with current residents while still capitalizing on the limited, precious lead flow that is coming in to the property.” For more information about Contact Center 3.0 and the new automated assistant or 24/7 Virtual Leasing Office, please visit www.realpage.com/contact-center/. Clients use the platform to gain transparency in asset performance, leverage data insights and monetize space to create incremental yields. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves over 18 million units worldwide from offices in North America, Europe and Asia.