Rethink your onboarding and training digital adoption strategy
Summary
As companies ramped up their newly remote workforces, one thing became clear very quickly: Digital adoption -- including onboarding and training tools -- is now a must-have. Implementing new technology often results in frustrated users and inefficiencies, said Michael Graham, CEO at B2B SaaS provider Epilogue Systems LLC in Ambler, Pa., and one of three speakers that addressed the topic. "[Employees] are already disrupted," said John Vargo, director of manufacturing execution systems and digital supply chain at RoviSys, based in Aurora, Ohio, during the session. One of the biggest hurdles companies may face when implementing new tools and training strategies is the multiple generations of employees -- from baby boomers to Gen Z -- who have different approaches to learning technology. " If HR asks employees to record what they do on a daily basis using these new tools, visual instruction will be available during onboarding and training to streamline the process significantly, he said.