COVID-19 crisis pushing organizations deeper into digital transformation
Summary
There is speculation and anecdotal accounts that the COVID-19-related shutdowns or slowdowns in business and consumer activity and closures of physical workplaces have given many companies a kick in the pants they need to speed up their pace of digital transformation. But some early numbers from a recent survey of 137 IT managers from OpsRamp suggest digital transformation is suddenly top of mind as business priorities. The sudden push to accelerate digital transformation may also be driving targeted investment over the coming weeks and months, the OpsRamp survey, which was conducted in early April, shows. Agile delivery and cloud cost optimization are the most important priorities for technology leaders today, underlining the twin needs for superior customer experiences and fiscal discipline. "Technology chiefs will need to work with their finance counterparts to align IT spending with organizational priorities and ensure they have the right benchmarks in place to measure the business impact of IT investments," the OpsRamp survey authors advise.