Amazon tells cloud customers its here to help as businesses face financial hardship
Summary
Andy Jassy, CEO of Amazon Web Services, speaks at the AWS Summit in San Francisco on April 19, 2017. "In this unprecedented time, you may need to change the way your business is operating," AWS told users on Monday in an email that was obtained by CNBC. The correspondence followed reports from Bloomberg and The Information suggesting that AWS had not been accommodating customers requests for financial relief while they deal with the fallout from Covid-19. The company gets a substantial amount of business from large enterprises and government agencies, but has also long provided critical technology for start-ups. The top cloud providers have thus far not announced that theyre giving credits or deferrals to customers, including to smaller companies that have been dealing with substantial employee layoffs.