ITIL4 Specialist: High-Velocity IT | Alliance Micro News
Summary
This 3 day class provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines. The course will help students to understand: – • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT • Understand the digital product lifecycle in terms of the ITIL ‘operating model’ • Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT • Know how to contribute to achieving value with digital products This course will prepare students to take the ITIL Specialist: HVIT Certification. Pass mark 28/40 – 70%, ITIL Specialist: High-Velocity IT • Individuals continuing of their journey in service management • IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Understand when the transformation to high velocity IT is desirable and feasible • The five objectives associated with digital products – to achieve: • Valuable investments – strategically innovative and effective application of IT • Fast development – quick realization and delivery of IT services and IT-related products • Co-created value – effective interaction between service provider and consumer Understand how high velocity IT relates to: • The four dimensions of service management Know how to use the following principles, models and concepts: • Help get customers’ jobs done Know how the service provider ensures valuable investments are achieved • Know how to use the following practices to contribute to achieving valuable investments: Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with: Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: • Understand when the transformation to high velocity IT is desirable and feasible • The five objectives associated with digital products – to achieve: • Valuable investments – strategically innovative and effective application of IT • Fast development – quick realization and delivery of IT services and IT-related products • Co-created value – effective interaction between service provider and consumer • Understand how high velocity IT relates to: • The four dimensions of service management Know how to use the following principles, models and concepts: • Help get customers’ jobs done Know how the service provider ensures valuable investments are achieved Know how to use the following practices to contribute to achieving valuable investments: • Know how the service provider ensures fast deployment is achieved • Know how to use the following practices to contribute to achieving fast deployment: Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with: Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: To Hire a Proven AMS Course Author and or Subject Matter Expert who teaches this class, Call 800-798-3901 Today!