Avaya Identified as a Leader for 3rd Consecutive Year in Aragon Research Globe™ for Unified Communications and Collaboration Based on its Innovative Cloud Offerings
Summary
Avaya leverages its highly resilient core platforms into its cloud offerings, providing full native support for the underlying communications and collaborations capabilities. Avaya Cloud Office enhances the way organizations communicate with customers, partners and colleagues through an all-in-one solution, empowering workforces to meet, share and collaborate productively no matter where they are. Avaya Spaces, based on the company’s communications platform as a service (CPaaS) enables teams to engage and stay informed, with a 24 X 7, always-on approach that supports hyper-fast decision making through immersive collaboration including videoconferencing, content sharing and much more. “Today’s business environment has accelerated what was an emerging work-from-anywhere trend, including the ability to work and collaborate no matter where teams are located, and we are not going back to the way things were,” said Jim Chirico, Avaya President and CEO. Aragon Research examined 15 major providers in a market that focuses on all forms of collaboration and communication based on its three dimensions of analysis: strategy, performance, and reach.