Interactive Media launches solution to provide voice and telephony access to chatbots
Summary
Interactive Media (https://www.imnet.com), a global developer of telecommunications software, Conversational AI and customer experience applications, is announcing the immediate availability of PhoneMyBot, a cloud solution to provide voice and telephony access to chatbots everywhere. The best chatbots provide a first class experience as they field most questions and solve many issues quickly and gracefully in self-service mode – without human intervention. PhoneMyBot integrates with chatbot platforms to transform bots into omnichannel Virtual Agents, able to use the same knowledge and conversational AI engine to power all channels. “The integration with PhoneMyBot will help expand Inbenta’s reach into the voice-enabled, conversational intelligent applications, which are in increasingly high demand by large enterprises”, said Jordi Torras, CEO of Inbenta. Founded in 1996 in Italy and a leading vendor of Conversational AI voice-based Virtual Agents, the company has more than 20 years of experience working with voice and data solutions for better customer interactions.
Classifications
AskAI Classifications
LabelsLinked Companies
