CosmoCom and CSD Improving Communications for Deaf and Hearing Impaired
Summary
By replacing its legacy analog technology with CCU, CSD is able to use Voice over Internet Protocol (VoIP) and gains greater flexibility in the types of incoming contacts it can accept along with better reporting capabilities, long distance toll avoidance and intra-company communications.CSD is a private nonprofit agency dedicated to providing quality services; ensuring public accessibility; and increasing awareness of issues affecting the deaf, hard of hearing and individuals with speech disabilities.About CosmoCom CosmoCom™ provides a unified, all-IP contact center suite that enables businesses to quickly, easily and economically fulfill the most complex customer interaction management requirements of today - and tomorrow.CSD is a private nonprofit agency dedicated to providing quality services; ensuring public accessibility; and increasing awareness of issues affecting the deaf, hard of hearing and individuals with speech disabilities.For more information, please visit www.c-s-d.org .About CosmoComCosmoCom™ provides a unified, all-IP contact center suite that enables businesses to quickly, easily and economically fulfill the most complex customer interaction management requirements of today - and tomorrow.