Maintain Strong Client Bonds & Business Results with Integrated Video Chat
Summary
SAN DIEGO, April 2, 2020 – PetDesk is advancing its telemedicine technology with the addition of live video chat, launching in beta to existing customers. With video integrated into PetDesk client communication software, veterinarians can allow pet owners to attend appointments from the comfort and safety of their own homes. Unlike text or email communications, face-to-face (or face-to-paw) video chats enable veterinarians to virtually examine patients, helping improve pet health outcomes and strengthen client bonds. Because pet owners are communicating through the PetDesk Mobile Health App, their experience is seamless regardless of the type of interaction the veterinarian selects. To stay ahead of the curve, PetDesk continuously analyzes data, listens to customer feedback and seeks counsel from its advisory council, chaired by Eleanor Green, DVM, DACVIM, DABVP.