Enterprise search and AI – better together? | Intranet Focus | Intranet strategy & management
Summary
In addition, there are specialist search systems integrators, and companies such as Basis Technology offering specialized modules. There has been no large-scale study of the sector that takes into account both technology development (especially AI and NLP) and the emerging clarity about how employees use search applications. The development of the Complex Searcher Model and work on information foraging are both very helpful approaches to optimizing enterprise search. The Deep Analysis team track developments in the enterprise IT sector and they have a very good understanding of the role that AI can play. As with all business sectors the enterprise search community is having to cope with significant short-term problems (especially in being on-site for implementation support) and looking ahead to what the market landscape might be later this year.