CPSI Partners With QliqSOFT to Help Healthcare Providers Manage Patient Volumes Amidst the Spread of the COVID-19 Virus
Summary
This solution includes chatbots that use Artificial Intelligence (AI) and Natural Language Processing (NLP) to anticipate the needs of the patient to effectively triage them virtually via telehealth and texting tools. The CPSI COVID-19 Toolkit also provides the latest COVID-19 information from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and resources specific to the healthcare provider’s respective states. Boyd Douglas, president and chief executive officer of CPSI, said, “Our priority right now is to help community healthcare providers address this health crisis as safely and efficiently as possible. We are pleased to offer this solution to help healthcare providers manage the influx of patient inquiries more effectively while reducing unnecessary physical interaction between clinical staff and patients.” “Rural and community health facilities are dealing with serious resource constraints battling the spread of COVID-19,” says Krishna Kurapati, founder & chief executive officer of QliqSOFT. From secure messaging and AI-Driven chatbots to video conferencing and telemedicine, over 1,400 hospitals, home health, and hospice organizations trust QliqSOFT to deliver HIPAA-compliant and real-time communication between doctors, nurses, caregivers, and patients.
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