Solving IT headaches with a monitoring dashboard in the cloud
Summary
The client lives in your System Tray, and almost immediately begins sending data back to the Panorama9 dashboard, which is accessible from nearly any modern browser. For example, if your company uses a piece of Symantec software to handle network security, Panorama9 can feed that information into its dashboard and alert you when updates are available. Its a problem the company has been giving serious thought to in advance of its OS X release, where Thorvaldsen says Mac users are less accustomed to being tracked and monitored by IT in the same way as Windows PCs. In response he suggests, over time, turning the client software into "more of a community-driven service inside the company," where employees can chat with one another, or determine the location of nearby PCs, creating a more social experience "without going down the road of Yammer or Salesforce." In actual business scenarios, Thorvaldsen says the software can even be configured to notify staff members when they take too long to apply critical security patches or respond to issues via text message or e-mail.
