eir Ireland Supplements Residential Wi-Fi with ASSIA CloudCheck® Analytics
Summary
"eir is a trailblazer in seeing the opportunity to deliver customer satisfaction by taking responsibility for the performance of home Wi-Fi," said David Stevenson, Chief Revenue Officer, ASSIA. Status updates, alerts, and recommendations are available to call center agents via APIs or a mobile app that turns field technicians and subscribers into Wi-Fi "experts" that can provide assisted or self-care. https://www.eir.ie About ASSIA® Adaptive Spectrum and Signal Alignment, Incorporated (ASSIA®) develops innovative technologies for service providers that improve internet connectivity worldwide. ASSIAs market-leading AI-driven solutions make internet connections run faster and more reliably by optimizing the performance of whatever infrastructure is in place, be it copper wires, fiber, or various generations of Wi-Fi including Wi-Fi 6 and 5G. When ASSIA solutions are deployed service providers grow revenues, increase customer satisfaction, improve operational efficiencies, and deliver new multimedia content to the broadband and Wi-Fi-enabled home and internet subscribers have a better Quality of Experience at an affordable cost.