Verint's $514 million Kana acquisition: Does it add up? | ZDNet

Acquisitions

▤ Summary

Verints purchase of Kana Software for $514 million was a deal built on a series of wise acquisitions by the acquired. Toss in the fact that Kana is in a hot space with customer engagement and you can justify some of the price tag for Verint. From 2010 through 2012, they made four what appear to be very intelligent and possibly brilliant acquisitions each to fill a need that would give them both increased global reach, greater vertical penetration, a richer and deeper product set and more highly experienced management teams. These are the four: Lagan Technologies – October 2010 – This gave KANA a public sector and European footprint that was dramatically expanded. They also benefited from a marquee customer list and expanded scope in EMEA and to some extent, in the U.S. Its unclear how well Kana integrated these acquisitions.

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