Synthetic APIs approach improves fragmented data acquisition for Thomson Reuters’ content sharing platform | ZDNet

▤ Summary

Here to explain how improved information integration and delivery can be made into business success, were joined by Pedro Saraiva, product manager for Content Shared Platforms and Rapid Sourcing at Thomson Reuters. The biggest challenge, in my opinion, from the start, was the fact that its very hard to take a big organization with an inherently fragmented set of operating units and try to change it, because trying to introduce a single, central capability — it sounds great on paper, but when you start trying to persuade your users that theres value to them in in migrating their current processes, theyll be concerned that the change is not in their interest. Some time ago, before RSA was used in some departments, we had important customers who had an urgent, desperate need for a piece of information that we happened not to have, for whatever reason. A lot of what weve been doing and focusing on over the last four years was around a pattern whereby we have data flowing into the company, being processed and transformed. Now, with Kapplets, it all looks very, very straightforward, because we can easily see that we could have an arbitrary optimized workflow solution or tool for some of our users that happens to embed a Kapplet that allows a user to perform research on demand, perhaps on the customer, perhaps on a company for the kind of data that we wouldnt traditionally be acquiring data on a constant fixed basis.

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