IPsoft Announces Availability of 1Desk, the Industry's First Fully Automated Shared Enterprise Services Platform
Summary
With 1Desk, employees will no longer need to navigate multiple shared systems and departments, and can interact with a single, cognitively-enabled interface to access their companys full suite of enterprise services. Front and back offices are ceasing to exist for successful firms – they simply rely on OneOffice to stay ahead of their markets." With 1Desk, an autonomic framework intelligently executes complex tasks across business areas in order to satisfy high-level commands, which are provided through Amelias natural language interface. By bridging the gaps between business areas and automating tasks, employees are freed to maximize their creative and soft skills, as companies are able to reduce inefficiencies in order to build a path towards accelerated growth. By connecting front-office conversations to back-end systems, IPsoft automates business processes that serve employees, customers and citizens, resulting in rapid resolutions, satisfied users and substantial organizational savings.