IT firm executive Chris Heim wants employees to know the score
Summary
As an entry-level programmer at HighJump Software in the mid-1980s, Chris Heim craved information about the company he worked for. It reinforces the transparency and the transparency reinforces the ownership.” As Heim, who has run a number of successful software companies with business partner Dan Mayleben, has observed, “Owners behave differently.” “Sharing a piece of the value created is the right thing to do,” Heim said. One takes place for U.S. employees, another for those in Europe and Australia, and yet another in Spanish after an acquisition in Argentina and Spain, Heim said. Some of the sessions we do are in Spanish but you have to have a different cadence to allow that translation.” HelpSystems also uses e-mail and the enterprise social networking service Yammer, among other means of communicating with employees. “A big part of my role is getting the word out, setting the culture and telling people what’s important, so we think it’s worth it,” Heim said.
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