Workflow and sales techniques from the co-creator of ACT!

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He asked me, “Pat, do you want to know why I bought so many computers from you?” I said, “Jack, I thought it was because I was good looking and just a great guy.” He said, “No, you were the only guy I could call and get a quote.” And I would order it usually that day. But what I’ve noticed is there are many entrepreneurs who will hire developers if they can’t code it up themselves to create internal software for themselves so they could do things that would otherwise be monotonous routine, do it faster and without all the effort. Pat: As I recall, he actually gave us a purchase order so that we could use it to help us money, “Hey, Visa wants to buy it.” When we went back to him and said, “Okay, it’s shipping. I would say, “Yeah, we were an overnight success in four years.” Where were you when we were pushing the boulder up a hill and would have to have layoffs because we grew too fast too soon or we were running out of money and a big order at the very last minute saved our butt? For me to come and talk to you about that and not have it get lost is incredibly helpful, but also the mindset that we have a chat where we can have lighter conversation and a post where we can go deep into a topic, that’s huge.

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