Leading Utility Partners with ScienceLogic to Improve Service Resiliency and Incident Automation
Summary
Salt River Project, like many enterprises today, are transitioning from outdated legacy platforms to next-generation AIOps systems that facilitate service-level views across a dynamic application and infrastructure environment. The adoption of SL1, an AIOps automation engine, will allow Salt River Project to attain real-time visibility and greater situational awareness across its complex IT environment to provide more reliable service and increase customer satisfaction. IT plays a role in maintaining the reliability, resiliency, and performance of critical systems,” said Kevin Carlson, Senior Director, Information Technology Services at Salt River Project. Trusted by thousands of organizations across the globe, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises. https://sciencelogic.com/ Salt River Project is a community-based, not-for-profit public power utility and the largest provider of electricity in the greater Phoenix Metropolitan Area, serving more than 1 million customers.
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