Balanced Scorecard Institute Confers Award for Excellence to Healthcare Industry Organizations -- Montana Unified School Trust, and Blue Cross and Blue Shield of Alabama
Summary
Both organizations achieved the Award for having developed and deployed a comprehensive strategic planning and management system that provides a framework for profound transformation and change. The strategic objectives deployed and measured allowed MUST to rebuild the financial stability of the Trust, while at the same time limiting its average premium increases to 5.6%, 4.8% and 1.2% in fiscal years 2013, 2014 and 2015, respectively. “We could not have achieved the total turnaround success of MUST without the Balanced Scorecard system,” said Eric Schindler, CEO of the Montana School Services Foundation, who accepted the Award for Excellence. Whether members are searching for a doctor, selecting the right plan, managing their own health or taking advantage of resources to maintain a healthy lifestyle, Blue Cross provides multiple ways to meet its customers’ needs and exceed their expectations. In addition -- and most notably -- they translated this commitment into improved performance,” said Perry, co-author of The Institute Way: Simplify Strategic Planning and Management with the Balanced Scorecard.
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