Kayako’s CEO on building a bootstrapped business
Summary
TechCrunch visited their London headquarters to chat with founder and CEO Varun Shoor to hear about Kayako’s history and his unconventional path to success. Kayako: It brings feedback from all platforms into one unified view and helps these companies who are hunkered down building their product really make sense of the entire interaction. TechCrunch: So basically it solves the problem that anytime you need customer support, you tell five representatives what is wrong. There is no clear path to success and stories like his show that the strength of your idea and how you go about growing it are also key to a building a company that lasts. Watch the video above to learn more about Kayako and how the platform helps companies offer better customer support.
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