3CLogic Bronze Sponsor at ServiceNow FedForum
Summary
3CLogic, a leading provider of cloud call center software for the enterprise market, today announced its Bronze-level sponsorship of the 2018 ServiceNow Federal Forum: Modernizing Government IT. Federal Forum is a complimentary single-day event where attendees learn best practices from notable keynotes, network with peers and gain access to leading ServiceNow partners and solutions. Stop by to see presentations of its ServiceNow-integrated suite of features, including: intelligent Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Skills-based-Routing, Auto-dialing, Click-to-Call, Local Presence, Dynamic Scripting, Call and Screen-capture Recording, Quality Management Tools, Real-time Dashboards, Reporting & Analytics, and more. Designed to complement existing operational workflows and/or on-premise legacy systems, 3CLogic provides a unified 360-degree view to optimize and analyze client interactions for either sales, customer support, or call center organizations. 3CLogic provides a connection, hybrid or pure cloud solution built on a unique architecture hosted on Amazon Web Services (AWS), while delivering market-leading security, scalability, system flexibility, and reliability.