The Top Helpdesk Software for 2016

▤ Summary

Whether your business provides technical support to internal employees or customers located around the globe, software is an essential tool. Using Kayakos live chat feature, businesses can monitor customer activity on their websites and reach out to them when it looks like they need help. The solution can scan a businesss network and track devices for inventory purposes, including alerts for warranty expirations. In addition to phone, chat, web, and email, ZenDesk also accepts tickets through a businesss social media accounts. Whether a business is providing support in person, by phone, or through remote access, these ticketing systems will help them track each issue and monitor helpdesk performance throughout 2016.

▦ Linked Companies