LogMeIn Introduces the Future of Customer Engagement with New A.I. Powered Bold360 Product Lineup
Summary
Seamlessly bringing together chatbots and human agents, the new Bold360 leverages artificial intelligence across both self-service and agent-assisted engagement channels to deliver dramatically better customer experiences.“Adding in the pressures of ever-changing customer requirements and the need to support new engagement channels, legacy systems are falling short in meeting the demands of growing businesses across industries.By leveraging the power of A.I., Bold360 helps personalize and enhance every engagement, no matter where it takes place all while delivering groundbreaking intelligence with out of the box simplicity.Today’s news represents yet another milestone in LogMeIn’s mission to empower companies to deliver more human, personalized and intelligent customer engagement.LogMeIn, Inc. (Nasdaq: LOGM ) simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses.