The Best CRM Software According to G2 Crowd Summer 2016 Rankings, Based on User Reviews
Summary
G2 Crowd, the world’s leading business software review platform, today released the Summer 2016 CRM Software Grid report to help businesses make the best customer relationship management (CRM) technology decision. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche. •Contact management at heart — User reviews and ratings indicated a high level of satisfaction with the contact management features provided by products on the Grid℠, rating contact and account management highest among sales force automation features at 86 percent on average. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by roughly $12 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research.
