Budding Service Management App Mhelpdesk Hits 5K Customers

▤ Summary

Headaches can ensue when businesses use separate applications to manage the daunting inflow and outflow of service tickets, scheduling and billing. Founded by Vincent Wong, Khoa Ho, and Ryan Shank, Mhelpdesk was originally envisioned as a “help desk” app for closing tickets for IT departments. That direction quickly changed when Wong realized businesses as a whole needed a better way to bridge the gap between service tickets and billing. There are two reasons why Mhelpdesk is staking its claim to become the de facto service management application of choice. Mhelpdesk also claims that most of its users got things up and running within a day, surely a boon for more tech-adverse business owners.

▦ Linked Companies

mHelpDesk

$5M to $10M